As a BL 3rd party content customer, it would have been great if there were a special protocol for using BL content with a LMS that it has never been used with before. As a new customer of BL my intention was to us BL content within my Adobe Captivate Prime LMS. The result of NOT having a special protocol, I believe, caused inappropriate expectations. For example: the BL video content plays in my LMS but, not but in the same window as all the other content. Furthermore, I did not learn until well into the process of setting up my LMS that I would have to load SCORM files individually into my LMS. Not, having batch loading of SCORM files in my LMS is not necessarily a BL concern, however, if BL had a special protocol maybe something like this would have been identified much earlier.
Thanks for sending the survey. My situation is not strictly a BL issue, nor is it about blame. I've given the same feedback to Adobe as well.