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New platform integretation protocol

As a BL 3rd party content customer, it would have been great if there were a special protocol for using BL content with a LMS that it has never been used with before. As a new customer of BL my intention was to us BL content within my Adobe Captivate Prime LMS. The result of NOT having a special protocol, I believe, caused inappropriate expectations. For example: the BL video content plays in my LMS but, not but in the same window as all the other content. Furthermore, I did not learn until well into the process of setting up my LMS that I would have to load SCORM files individually into my LMS. Not, having batch loading of SCORM files in my LMS is not necessarily a BL concern, however, if BL had a special protocol maybe something like this would have been identified much earlier.

 

Thanks for sending the survey. My situation is not strictly a BL issue, nor is it about blame. I've given the same feedback to Adobe as well.

  • Guest
  • Sep 22 2016
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  • Admin
    Angela Conlon commented
    September 29, 2016 14:23

    Thank you for your feedback. We value you sharing your implementation challenges with us and we will be reviewing this with our Product Team to see how we can make this a better experience.